Documentation and Reporting are vital parts of the IT industry. They have a vast multitude of purposes, such as providing the clients with a high-level understanding of the services rendered, giving an overview of the strategy and including some essential key performance indicators (KPIs). At Techark, we prove our value to our clients by giving them a high return on investment (ROI). One of the best ways to do this is by providing detailed documentation and regular reports to our clients that show what we are doing for them.