Techark gives you access to a team of IT specialists focused on making your environment operate as smoothly as possible. We manage your end-to-end IT requirements with predictable monthly costs. So you can get on with business, knowing your IT is in safe hands.
Documentation and Reporting are vital parts of the IT industry. They have a vast multitude of purposes, such as providing the clients with a high-level understanding of the services rendered, giving an overview of the strategy and including some essential key performance indicators (KPIs). At Techark, we prove our value to our clients by giving them a high return on investment (ROI). One of the best ways to do this is by providing detailed documentation and regular reports to our clients that show what we are doing for them.
Data loss and security breaches are becoming increasingly common events today. Unfortunately, disasters do happen, and they happen to anyone at the most unexpected times. The question is: when disasters happen, are you well-prepared, and can you recover instantly?. With Techark, you don't have to worry about disasters. Whatever your size or budget, we can customize a Backup & Disaster Recovery package to bounce right back when disaster strikes, keeping you in business by enabling you to resume operations instantly.
An endpoint is any device that connects to the corporate network from outside its firewall. An endpoint security strategy is essential because every remote endpoint can be the entry point for an attack, and the number of endpoints is only increasing with the rapid shift to remote work. We provide endpoint protection platforms (EPP) to ensure you have peace of mind with your organization's security.
Security compliance management is the process of monitoring and assessing systems, devices, and networks to ensure they comply with regulatory requirements, as well as industry and local cybersecurity standards. It's essential to be on top of security compliance management. We provide you with the necessary guidelines and supply you with the proper techniques and tools to always keep your Security & Compliance Scorecard high.
Techark can act as your centralized Access management service desk where we follow strict Onboarding & Offboarding checklist and policies due diligently. In addition, we do the necessary backup of user data for any future legal & compliance requirements. Revoking unused licenses will also help in saving costs for the company.
Incident Management is a process focused on returning the performance of your organization's services to normal as quickly as possible, ideally, in a way that has little to no negative impact on your core business. It takes away any guesswork. Tickets are handled as per the SLA and priority, which provides a higher level of service quality. All incidents are logged via the ticketing tool, which helps in giving valuable insights on your issues based on the reporting. Want to experience how it works in real? Please reach out to us, and we are more than happy to share more details.
It would be a poor strategy to install new patches the moment they become available for all assets in your organization's inventory without considering the impact. Instead, a more strategic approach should be taken. Patch management should be implemented with a detailed organizational process that is cost-effective and security-focused. Looks like a lot of work? Fret not when Techark can help you manage end-to-end Patch management by following all the best practices.
We offer customized maintenance plans to provide 24/7 automatic monitoring and SLA based responses and resolution. We also provide IT advisory services to help you further understand your IT challenges and business requirements. In addition, we do proactive monitoring of your IT infrastructure to minimize risks of downtime and threats to security. We set alerts to notify us of issues so we can take immediate action.
In the modern world, Data is wealth. As a result Data Security is Wealth protection. At Techark, we provide secure storage solutions for your company's Data in the Cloud. You don't have to spend a lot of money and time purchasing on-premise storage devices and maintaining the data. We can help migrate your tons of data from existing on-premise storage devices to your preferred cloud platform. Never worry about data loss or theft, as Cloud provides Durability, Availability and Security by default. Our responsibility is to ensure your data resides in a perfectly safe and secure environment.
With access to a team of IT specialists focused on making your environment operate as smoothly as possible, you can experience seamless IT, all for a fixed cost. IT service desk helps teams proactively maintain services, manage incidents, and communicate with end-users and customers. It's a customer-centric communication Centerpoint where users, employees, and stakeholders can solicit help from their IT service providers. Ultimately, an IT service desk's end goal is to resolve issues quickly while providing the most helpful service possible.
Being a Microsoft Partner, we not only sell Microsoft 365 Licenses, but we also help in deploying and managing the entire setup and configuration for your company. It is a cloud-based subscription service that gives your team access to a suite of Office 365 applications that enhance business operations, all updated monthly with the latest features and security updates. Techark Microsoft 365 Consulting will streamline your processes and help your team collaborate with ease with an abundance of plans and options to suit every business. Contact us so we can tailor a package to meet your specific requirements.